Saturday, 1 March 2014

Being None Needy

Good morning all!

I've touched on this before, but today I'm going to go into a bit more depth on being none needy. This is because over the past few days I have been... quite needy but have managed to 'aggressively reverse the course' to an extent. Being needy is ironically about the worst way you can go about getting what you need. In sales, if a customer sees you are desperate for a sale, you will very rarely get the sale. In contrast, if you are none needy and can offer value to a customer you are much more likely to get a sale.

Here are some real world examples of this for you to illustrate. When working for British Gas and Npower sometimes I would do a good pitch, get rapport, but not close the sale right then. We'd established that there was a decent saving, but they weren't ready to go for it. I'd say "Fine, that's ok" and start walking onto the next house. Sometimes a customer would literally chase me back out the garden path and say "Wait... OK I'll go for it!" By being willing to walk away and do something else you show that you will just go on and offer someone else value. Another example is saying "Look... we know you're being overcharged and I could save you some money. It's not going to kill me either way, it's your money." Effective and true.

It's the same in business relationships or friendships. I know a lot of great people here again, and to be honest I'm not needy at all with my friends or in business. If they're too busy to chat I'll just go and do something else and chat later.

Anyway, some new goals to focus on... eating more healthily... just generally getting more healthy food into my body. Also more exercise!

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