Tuesday, 20 May 2025

@ajbell vs @AskNationwide which has better Customer Service?

 @ajbell

vs
@AskNationwide
which has better Customer Service?
So... time to blast this one out...
I've been with
@AskNationwide
for over 20 years as a customer...
@ajbell
... well it's been years but recently started putting more money into them...
By instinct I would say
@ajbell
does have better customer service in terms of how quickly they answer the phone. Sure they might be playing HARD TO GET about making me an offer to write about them but everytime I've called up the customer service has been good.
The interesting thing about
@AskNationwide
is you actually can ring a branch which I didn't know until fairly recently. It would be better if they could confirm my GrandMaster title in writing over the phone yet at least the assistant did write it down on paper!

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